FAQ’s
Frequently Asked Questions
We encourage your feedback, please feel free to send us a message using the following contact form.
Do I need to take any steps before my visit to Face of Jules for a skin care treatment?
Try to avoid any waxing in the facial region for at least a week before your appointment. Please do not use any acids or exfoliants at least 3 days prior to your scheduled appointment (e.g., Tretioin, Retinol, AHA’s, BHA’s, etc.).
Getting Botox or filler soon?
You can have a facial right before Botox and 48 hours after.
Filler:
You can have a facial right before filler wait 2 weeks after.
What is the policy for appointment cancellation or no-show?
A 24-hour notice is required to cancel a previously scheduled appointment.
Cancellations made without adequate notice will result in a fee (50% of the booked service(s) price total) to cover costs, staff wages and reasonable facility fees.
No-Call/No-Shows for appointments will result in a 100% charge of the originally booked appointment prices.
What forms of payment does Face of Jules accept?
We accept all major credit cards with a 3% processing fee. We also accept payment in cash.
Does Face of Jules allow minors to undergo facials and other treatments at the clinic?
Is it possible to have an allergic reaction to any of the products being used in my treatment?
*Please keep in mind that our products are pure, plant-based botanicals. If you have an allergy to any specific ingredients or foods, please let us know in advance.
Does Face of Jules take walk-in appointments?
Face of Jules treatments are by appointment only.
Does Face of Jules offer any promos or discounts?
Face of Jules does not offer any promos. However, we do offer a variety of different package options. You can speak with your esthetician about the specific package best suited for you.